Admin Policy – Directors and below can only travel by Economy.
Conversation with admin manager:
Me : I have a senior manager travelling to Hyderabad. As the plane is full for her return leg, I’ve booked her on on business. Just that leg and i have also waitlisted on econ. If it gets through, she’ll fly back on economy. The 2nd partner (the head of Assurance) has left for the day. Therefore no 2nd approval. My boss has approved, please let the agent know that we can proceed to issue the ticket.
Admin Manager : Oh no the policy is even tighter. I dun dare to say ok to this. We must wait for the 2nd approval to be around in order to approve it.
Me : but flight is very full and she needs to be there. If i allow it to auto cancel then i may not get her a seat again for both ways. The job needs her there.
Admin Manager : is the policy.
Me : -_- … nvm. bye
(hello… u think head of assurance got nothing to do other than approving your TR? this is a small matter.)
Conversation with boss at 6pm
Me : Boss can i send an email to the 2nd approval to ask for an approval? Admin says is a must cause senior manager cannot travel on business. BUT it is a small matter and he is home. I dun wanna trouble him over such a small matter. BUT ticket has to be issue otherwise she can’t get there on the already agreed date.
Boss : hmmm…. why dun u tell the agent to issue as personal and charge to my credit card. I can always claim it back. If agent ask why then say cause i ‘really’ want her to have a holiday in india. so i am sending her there. We settle it on Monday. This is ridiculous. How can we send someone there and just because there is no economy seat available she cannot come back? It doesn’t make sense.
My boss is cool….
I think, head of admin needs some intelligent to write policy and admin manager needs to use her brain more. If i have followed their requirement and confirm her on the next available economy flight, the manager has to be there for more than 1 week instead of 2 days. In the end, hotel charges, daily expenses, time lost and per diem incurred would be alot more than upgrading her to one way business. Admin manager follows the policy blindly and didn’t think of the potential lost company may suffer.